#REGISTER YOUR BANANA SIM

#FAQ REGISTER

Find out everything about our registration process.
flag_belgium We are legally obliged to store this data in case the judicial authorities request it. JOIN Experience is compliant with law relating to the protection of personnal data (art 126).
flag_belgium Either you request your PIN code to the authorities of your district (http://eid.belgium.be/en/using_your_eid/pukcode_en_pincode) or you come to one of our Experience Centre and we will be happy to register you with your eID.
flag_belgium Please go to one of our Experience Centre with your eID and we will be able to register you.
flag_belgium Please go to one of our Experience Centre with a valid identification (passport, EU ID) and we will be able to register you.
flag_luxembourg Do not throw away your card, just register on this page or go to one of our Experience Centre to identify yourself (with a valid ID or passport). flag_belgium Do not throw away your card, just register on this page (with your eID and PIN) or go to one of our Experience Centre to identify yourself (with a valid ID or passport).
You have the obligation to inform us within 24 hours of the loss of your SIM card. We will suspend the card to prevent fraudulent use.
flag_luxembourg By law, all Luxembourgish mobile operators have to deactivate the prepaid cards without identity by 1 February 2017. So we will have to deactivate your card. Don't worry we will inform you in due time to avoid any disruption in your service. flag_belgium By law, all belgian mobile operators have to deactivate the prepaid cards without identity by the end of the year. So we will have to deactivate your card. Don't worry we will inform you in due time to avoid any disruption in your service.
flag_luxembourg If you haven't done yet, please follow the instructions on this page and register with your phone number, identity card or passport (or "attestation de dépôt d'une demande de protection internationale") . Alternatively come to one of our Experience Centre with one of these documents and our staff will be pleased to register your identity in our system. flag_belgium If you haven't done yet, please follow the instructions on this page and register with your phone number, eID card and Pin code. If you do not have an eID from the Belgian authorities or if you forgot your PIN code, please go to one of our Experience Centre with your ID or your passport and they will be able to register your identity in our system.
flag_luxembourg Per the new law, new and existing customers need to register their SIM cards, otherwise it will be deactivated. Deadline is 1 February 2017 for luxemburgish numbers (+352) flag_belgium Following the events of November 2015 in Paris, the minister of telecommunications (Alexander De Croo) proposed to lift the anonymity of prepaid cards . This is an initiative of the federal government, for which a draft law was adopted on 13 May 2016.